Online moderation of social media (Facebook, Instagram, TikTok) and gaming platforms (Minecraft, Roblox) is just one area where AI should be a natural fit on the surface. HR is another. That being said, it’s not a complete replacement for manual, human labor. There are areas, including labeling, oversight, and QA, where humans and AI can work together to create more effective, efficient ways for businesses to operate better than ever before.

You might think you know what kind of business you’re running—but if regulators, courts, or the IRS disagree, you’re in trouble.

Let me guess—you didn’t start a marketplace because you love tax law. I didn’t either. But here’s the reality: if your platform facilitates transactions, tax compliance isn’t optional—it’s inevitable.

In Chapter 8 of Bulletproof Your Marketplace, I pull back the curtain on one of the trickiest, most misunderstood parts of scaling a platform: taxes. It’s not glamorous. It’s not fun. But if you ignore it, your business could end up in serious legal and financial jeopardy.

Let’s talk about insurance—yeah, I know, not the sexiest topic in the startup world. But if your eyes glaze over every time someone brings up coverage limits or policy language, I’ve got news for you: you’re missing a huge opportunity to protect your business.

Mandatory reporting can be defined as “anyone required by law to report actual or suspected abuse and/or neglect.” It’s most often applied to vulnerable populations, including children, people with disabilities, and older adults.